Privacy policy

As required by Quebec’s Law 25, Odd Games TCG has designated a person responsible for the protection of personal information:

• Name: Raphael Elie Fortier
• Role: Privacy Officer — Odd Games TCG
• Email: Admin@OddGamesTCG.ca

Any questions, requests, or complaints regarding the handling of your personal information may be directed to this contact.

We collect personal information when you:

• → Create an account on our site
• → Place an order
• → Subscribe to our newsletter
• → Fill out a form or contact us

The information collected may include your name, email address, mailing address, and order history. You may always visit our site anonymously without creating an account.

Payment information (credit card, PayPal) is processed directly by our payment providers and is never stored on our servers. See Section 7 for details.

The information we collect is used strictly for the following purposes:

• → To process and fulfill your orders
• → To manage your account and order history
• → To respond to your support requests and questions
• → To send order confirmations and shipping updates
• → To send occasional newsletters or promotions (with your consent — unsubscribe at any time)
• → To improve our website and customer experience

Your personal information will never be sold, exchanged, or transferred to any outside party for commercial purposes.

We retain your personal information for as long as your account remains active with us, in order to provide accurate order history, account management, and customer support.

If you request the deletion of your account and personal information, we will process that request and destroy or anonymize your data, subject to any legal obligations that may require us to retain certain records (such as order records for tax purposes).

Under PIPEDA and Quebec’s Law 25, you have the following rights regarding your personal information held by Odd Games TCG:

• ✓Right to access — Request a copy of the personal information we hold about you
• ✓Right to rectification — Request that inaccurate or incomplete information be corrected
• ✓Right to erasure — Request the deletion of your personal information from our systems
• ✓Right to portability — Request your personal information in a structured, commonly used format
• ✓Right to withdraw consent — Withdraw consent to marketing communications at any time

To exercise any of these rights, contact our Privacy Officer at Admin@OddGamesTCG.ca. We will respond within 30 days of receiving your request.

We implement security measures appropriate to the sensitivity of your personal information:

• → All data transmitted through our site is encrypted via SSL (HTTPS)
• → Access to personal data is limited to authorized personnel only
• → We do not store payment card information on our servers

Data breach notification: In the event of a confidentiality incident that poses a risk of serious harm, we will notify the affected individuals and the Commission d’accès à l’information du Québec (CAI) as required by Law 25, as promptly as possible.

We do not sell, trade, or share your personally identifiable information with outside parties, except in the following cases:

• → With trusted service providers who help us operate the website, fulfill orders, or process payments — who are contractually required to keep your information confidential
• → When required by law or to protect the rights and safety of our customers or business
• → Non-personally identifiable data may be used for analytics or site improvement purposes

Payment processing — transfer outside Quebec:

Payment transactions are processed by Stripe and PayPal, whose servers operate outside of Quebec. By completing a purchase, you acknowledge that your payment information is transmitted to and processed by these providers in accordance with their own privacy policies:

• → Stripe: stripe.com/en-ca/privacy
• → PayPal: paypal.com/ca/legalhub/privacy-full

As required by Law 25, before transferring personal information outside Quebec, we ensure that appropriate protection measures are in place with our service providers.

Our website uses cookies — small files stored on your device — for the following purposes:

• → Essential cookies — Required for the site to function (shopping cart, login session)
• → Functional cookies — Remember your preferences for future visits
• → Analytics cookies — Help us understand how visitors use the site to improve our service

As required by Law 25, non-essential cookies require your explicit consent. A cookie consent notice is displayed when you first visit our site, allowing you to accept or decline non-essential cookies. You may also disable cookies at any time through your browser settings, though this may affect site functionality.

Essential cookies (required for the shopping cart and login to function) do not require consent, as they are strictly necessary for the service you have requested.

Our site may contain links to third-party websites (such as payment providers or social media). These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information.

By using our website and creating an account or placing an order, you consent to the collection and use of your personal information as described in this policy. Where required by law (such as for non-essential cookies or marketing emails), we will obtain your explicit consent separately.

If we make material changes to this privacy policy, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically. Continued use of our site following any changes constitutes your acceptance of the updated policy.

Questions about this policy?

Contact our Privacy Officer at Admin@OddGamesTCG.ca — we will respond within 30 days.